Privacy Policy

Last updated: 25th August 2025

At Skugga Company Limited (“Skugga,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.skuggalife.com or interact with our services online or in person at our vineyard, farm, and restaurants.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: such as your name, email address, phone number, and billing/shipping details.
Payment Information: when you purchase products, event tickets, or experiences (processed securely via third-party providers such as Stripe).
Booking Information: reservations for vineyard tours, weddings, or events.
Account Information: if you create an account on our website.
Usage Data: including IP address, browser type, pages visited, and how you use our site (collected automatically via cookies and analytics tools).
Marketing Preferences: including your consent to receive newsletters or promotions.

2. How We Use Your Information

We use your personal information to:

Provide our products, bookings, and services.
Process payments and deliver orders.
Respond to your inquiries and customer service requests.
Manage reservations and event participation.
Send you newsletters, promotions, or updates (if you opt in).
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. We may share it only with:

Service Providers: trusted partners who process payments, deliver goods, provide analytics, or send communications on our behalf.
Legal Authorities: when required by law or to protect our rights, safety, or property.
Business Transfers: in case of a merger, acquisition, or restructuring of Skugga Company Limited.

4. Cookies & Tracking

Our site uses cookies and similar technologies to:

Enable site functionality (shopping cart, bookings).
Understand website traffic and usage (analytics).
Personalize your browsing and marketing experience.

You can manage or disable cookies in your browser settings.

5. Data Security

We take appropriate security measures (technical and organizational) to protect your personal data. However, no online system is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws (such as GDPR or Thailand’s PDPA), including the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing at any time.
Request a copy of the data we hold about you.

To exercise your rights, please contact us (see below).

7. Children’s Privacy

Our website and services are not directed at children under 18, and we do not knowingly collect their personal data.

8. International Transfers

As we operate in Thailand, your information may be processed locally. If you are accessing our website from outside Thailand, you acknowledge that your data may be transferred internationally.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Skugga Company Limited
Email: enquiries@skuggalife.com
Address: Mae On, Chiang Mai, Thailand